Bland.ai

CompanyDNA's integration with Bland.ai is designed to optimize your communication and data analysis processes by providing detailed insights and enhancing productivity. When you authorize CompanyDNA to connect with your Bland.ai account, it requests specific read access permissions to optimize your experience.

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Why Integrate Bland.ai with CompanyDNA?

Integrating the Bland.ai application with CompanyDNA offers users a comprehensive solution to optimize their communication processes and data insights by leveraging the read scopes for calls, voices, inbound numbers, web agents, SMS, and vector stores. This integration enables CompanyDNA to access and analyze detailed data from Bland.ai, transforming it into actionable insights that streamline and enhance your communication and data management workflows. Users can benefit from a unified view of their Bland.ai data, ensuring efficient management of calls, messages, web agent interactions, and more. With CompanyDNA's AI-driven indexing, users can gain deeper insights into communication patterns, agent performance, and data storage, facilitating better decision-making and improved productivity. Ultimately, integrating Bland.ai with CompanyDNA ensures that users can maximize the potential of their Bland.ai data, leading to better communication and data management.

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Access and Permissions

Calls Read Access: Access detailed information about calls, including metadata, participants, timestamps, and call logs. Supports comprehensive call tracking and analysis.

Voices Read Access: Access recordings and transcriptions of voices during calls. Facilitates detailed voice analysis and insights.

Inbound Numbers Read Access: Access information about inbound numbers, including call source, destination, and routing details. Enhances call tracking and inbound call analysis.

SMS Read Access: Access details of sent and received SMS messages, including content, timestamps, and sender/receiver information. Facilitates SMS campaign analysis and tracking.

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Why Do We Need This Access?

The requested read access permissions for calls, voices, inbound numbers, SMS are essential for CompanyDNA to provide comprehensive insights and optimize your Bland.ai experience. These permissions enable the analysis of communication patterns, agent performance, call and message records, and other valuable data, thereby supporting informed decision-making and efficient management.

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Your Control and Privacy

Your privacy and control over your data are crucial. You have the authority to manage and revoke these permissions at any time through your Bland.ai account settings. Data obtained by CompanyDNA from Bland.ai is stored securely and used solely to provide valuable insights and improve your communication processes. CompanyDNA strictly adheres to Bland.ai's guidelines and data protection policies to ensure the security and privacy of your information.

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Getting Started

To integrate your Bland.ai account with CompanyDNA:

Log in to your CompanyDNA dashboard.

Navigate to the 'Integrations' section.

Select Bland.ai and follow the prompts to authorize read access for calls, voices, inbound numbers, SMS.

Set permissions and preferences for data syncing and analysis as per your requirements.

When you are disconnected, your sessions in both CompanyDNA Dashboard and Bland.ai will be terminated.

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For any questions or assistance with Bland.ai integration, contact our support team at hello@companydna.ai.

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